These Terms of Service are an agreement between you (the dental practice or individual using the service) and TreatPath Inc., a Delaware corporation ("TreatPath," "we," "us"). These Terms, our Privacy Policy and our Business Associate Agreement together make up the agreement. You accept them by checking the acceptance box when creating an account, starting a free trial or subscription, or activating a practice; the person accepting on behalf of a practice represents that they have authority to bind that practice. TreatPath records the version accepted, the date and time, the account email, the practice name and the network address from which it was accepted. Continuing to access or use the TreatPath application at app.gettreatpath.com or the website at gettreatpath.com also constitutes agreement to be bound by these Terms. If you do not agree to these terms, do not use TreatPath.
TreatPath is a hosted web application that assists dental practices in presenting treatment plans to patients. Nothing is installed: staff use it in a browser and patients review plans on an iPad. The service includes AI-assisted reading of treatment plans and insurance reports, three treatment options with related procedures bundled, behavioral presentation styles, an iPad patient view with electronic signature, copies of a plan emailed to a patient at the patient's request, financing estimates where your practice enables them, per-person staff sign-in with personal PINs, and a staff dashboard with analytics. Features may change as the service develops; we will not remove a core feature you are paying for without notice.
TreatPath is offered on a subscription basis. By subscribing you agree to pay the applicable fees for your selected plan. Subscriptions renew automatically on a monthly basis unless cancelled. You may cancel at any time and retain access through the end of your current billing period.
Payment. Fees are charged to the card on file at the start of each monthly billing period through our payment processor, Stripe. TreatPath does not store card numbers.
Free trial. A practice that has not had a free trial may start one when it subscribes to the Single Location plan: the first 60 days cost $0 and include full access to the service. A promotional code from TreatPath may make the trial longer; the length of your trial and the date it ends are shown on the checkout page before you start it. A payment card is required to start the trial, and nothing is charged during it. Unless you cancel before the trial ends, your subscription continues automatically and the monthly fee for your plan is charged when the trial ends (on day 61 of a 60-day trial) and at the start of each monthly billing period after that. You may cancel at any time during the trial from your portal (Billing → Manage billing); you will not be charged, and access continues until the trial ends. Each practice may have one free trial. A practice, or a payment card, that has already had a free trial is not eligible for another, and we may cancel a trial that repeats an earlier one; nothing is charged when we do.
Access codes. Access granted by an access code from TreatPath (for partner practices or by personal arrangement) carries no charge and no automatic conversion; a paid subscription begins only when you complete checkout.
Failed payments. If a charge fails, we will retry the card and notify you. The service remains available for a grace period of 7 days, after which access is limited to read-only (existing plans remain viewable and exportable; creating or editing plans is suspended) until payment succeeds. Data is not deleted because of a failed payment.
Cancellation and refunds. You may cancel at any time from your portal (Billing → Manage billing). Cancellation takes effect at the end of the current billing period; you retain access until then. Fees for a billing period already begun are non-refundable and are not prorated, except where required by law or where we determine a charge was made in error.
Price changes. We may change subscription fees on at least 30 days' notice to the email on your account. Continued use after the new fee takes effect constitutes acceptance; you may cancel before then without charge.
TreatPath is licensed for use by licensed dental practices only. You may not:
TreatPath stores and processes patient data on your practice's behalf and therefore acts as a business associate under HIPAA. Our Business Associate Agreement applies to all protected health information your practice puts into TreatPath. You accept it on your practice's behalf when you accept these Terms, and that acceptance is your practice's signature; a copy countersigned by TreatPath is available on request, and a practice that prefers to sign it separately may do so before entering any patient information. Where the Business Associate Agreement and these Terms differ on protected health information, the Business Associate Agreement controls.
You remain the covered entity and are responsible for your own compliance obligations, for the security of the computers and tablets your staff use, for giving each team member their own PIN and removing access when someone leaves, and for controlling who at your practice has access. See our Privacy Policy and Security page for full details.
TreatPath uses Anthropic's Claude API, under a Business Associate Agreement on a HIPAA-configured environment, to read the treatment plans and insurance reports you upload, sort procedures into treatment options, write the plain-language descriptions patients see, and draft analytics summaries. Documents you upload are transmitted to Anthropic for this processing. AI output can be wrong: your staff are responsible for reviewing every plan before it is presented to a patient.
TreatPath is provided "as is" without warranty of any kind. We do not warrant that the software will be error-free, uninterrupted, or that AI-generated procedure translations will be 100% accurate. Staff should review all AI-generated content before presenting to patients.
TreatPath's liability to you for any cause whatsoever shall be limited to the amount paid by you for the software in the 12 months preceding the claim. TreatPath is not liable for any indirect, incidental, or consequential damages arising from use of the software.
Either party may terminate this agreement at any time. Upon termination your right to use TreatPath ends. Your practice's plan data remains available for export for 30 days after termination, and will be deleted on your instruction or at the end of that period. The return or destruction of protected health information is governed by the Business Associate Agreement.
We may update these Terms, the Privacy Policy or the Business Associate Agreement. We will email the address on your account at least 30 days before a material change takes effect, except where a change is required by law. Continuing to use TreatPath after a change takes effect is acceptance of it; if you do not agree, you may cancel before then without charge. The version your practice accepted, and when, stays on record.
TreatPath Inc., a Delaware corporation. For questions about these terms, contact us at support@gettreatpath.com or (858) 215-4842. Mail: TreatPath Inc., 12879 Flintwood Way, San Diego, CA 92130.